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George D. Patrick
2044 Hwy 380 E.
Graham, Tx. 76450
H# (940) 521-9589 ~ C# (940) 521-2896

Summary of qualifications



Nov 2002 to Present

Computer and Satellite Helper

Graham Tx. 76450

 

Self Employed

           

            Computer sales and service, computer repair and upgrades, Printer repair  to a five county area in and around the young

            county area of North Texas.  Authorized Starband Dealer and Certified Installer of the Starband Two way Internet

            Satellite Systems.  Also Certified Installer of the Direcway Satellite Return Systems.

July 2001 to Nov 2002
Alpine International AIC
888 Greenville #300
Richardson Tx. 75082

Contract to Northern Telecom (Nortel)

Printer repair technician, Duties are to receive and process trouble tickets related to the repair and maintenance of the Nortel Complex printers. Process an efficient and economic repair of downed equipment hardware in a timely manner. Developed maintenance abbreviations to shorten the out of service time. Equipment ranging form the HP Laser Jet II Office Series, to the HP Enterprise 9000 Series, including the HP Color laser Jet 4500 and 8500 series Printers.

June 2000 to March 2001
Compaq Computer Co.
5310 Harvest Hill Rd.
Dallas, Tx. 75230

Field Engineer:

        Preformed onsite Warranty repair, on Compaq Equipment.
        Provide onsite technical support. Including installation, configuration, troubleshooting, and repair of various models of the
        Compaq Computer line Including, Notebooks, Desktop/Workstations, Ipaq’s, and Servers.
 

March 1997 to June 2000
Vanstar / Inacom Services Co.

Field Engineer:
 

Provide on-site technical support including installation, configuration, troubleshooting, and repair of various PC's, with Win95/98, NT 4.0 Workstation/Server software and peripheral equipment.

Had the responsibility to maintain numerous Field Accounts. Including providing Service and Support to customers in a wide range of atmospheres and environments (Light to Heavy Industrial and Office/Home). The position requires maintaining a good and through working knowledge of the Current Microsoft Operating Systems Windows 95/98 and NT-4.0 W/S & Server. Keeping up with hardware changes. Attending ongoing required training to be proficient in hardware trouble shooting and repair. Have in-depth knowledge of the major manufactures: Hewlett Packard (Printers and PC Equipment Certified), Compaq (Compaq Portable Products Certification, Armada M-300/M-700/E-500/V-300, Deskpro 2000/4000, Deskpro 4000N/4000S Certified), IBM (IBM Netfinity Certified), DELL, and Clone Computer systems of all verities.
 

 June 1996 to March 1997
Self-Employed: Contract
Computer and Software Helper
  Provided training, service, to individuals, and small companies, and local School Districts I.e.
Frisco ISD; Gunter Water district, Local McKinney Area and North Dallas, Plano, Richardson Tx. Area


Dec. 1995 - June 1996
Compucom Systems
Dallas, Texas

        Having the responsibility of high profile Accounts in the Compucom Notebook Repair Contract Program. Which duties are to
        comply with and perform rquired maintenance on the specified equipment within the specified time frame. Work closely with
        the respective Help Desks coordinating the request for maintenance, and scheduling the issuance of a spare unit or
        equipment if necessary. Keeping track of and coordinating the shipment of the repaired equipment back to its respective
        destination. Performing follow up correspondence via telephone conversation or E-mail. To catch any miss-assigned calls and
        redirect them to the proper facility then act according to the contract specifications. On receipt of the equipment troubleshoot
        the problem and affect a timely repair, if not previously done so in a phone conversation or E-mail message.
 

1985 - 1995
Digi Tech Inc.
Richardson, Texas
 

Senior Computer technician, Assembly, test, and repair. Shop Forman. H. P. Laser Printer Repair & Training Technician.

Having hands on experience with most makes and models of personal computers ... IBM, Compaq, ALR, Dell, Gateway and many others including NoteBooks and Laptops. Repair and rebuild of H P Laser printers. Redesign of personal computers from the chassis up, retrofitting of main boards and peripherals to conform to customer specifications. Duties included logging in of equipment, initial trouble shooting of the problem, initiating the repair of the equipment and ordering of necessary parts. Have knowledge of most popular Business software ... Windows 95, Windows 3.0/3.1/3.11, Microsoft Word V 2.0-2.1c & Ver. 6.0-a, Word Perfect V 5.0/5.1/5.2 &6.0 for DOS and Windows. DOS application and DOS Ver’s 2.0/3.0/3.1/3.2/3.3/4.00/4.01/5.0/5.01/5.02(IBM Ver.)/6.0/6.1/6.2.

Late 1995 Insert

 Spent Oct.-95 and Nov.-95 in San Salvador, El Salvador C.A. Instructing small business owners/operators in the installation and configuration of Windows-95. Which consisted of training to use the software, and minor trouble-shooting of installation. Hardware installation and configuration requirements of the software.
  1989-1991
Encomm Inc.
Plano,Tx.
  Repair and test of RF. communications equipment. Troubleshooting and repairing Radio Transceivers. Alignment of the receiver and transmitter of
VHF and UHF Radio transceivers. Hi Power VHF/UHF amplifier repair. Requiring the use of Several types of service monitors


Certifications

A+ Certification

Starband Dealer

Starband Two Way Satellite Installer (VSAT 360 )

Direcway Satellite Return System Installer
Hewlett Packard  No.SB3155
Vectra/ Kayak Desktop Series
HP Laser Jet Printers
HP Classic, HP LJ II/III/IIP/IIIP LJ-4&5
(2686A/D, 33440A, 33449A, 33447A, 33459A)
HP Laser Jet 5SI/5SI-MX /Mopier
HP Laser Jet 8000/Mopier
HP Laser Jet 8100/8150/Mopier
HP Laser Jet 4000/4050/4100 Series
HP Laser Jet 9000/ Stacker/Stapler/Mopier
HP Color Laser Jet 4500/4550
HP Color Laser Jet 8500 & 8550
IBM Netfinity Server Certified
Compaq Server, Proliant 1200 Certified
Compaq Server, Proliant 850R Certified
Compaq Server, Proliant 1850R Certified
Compaq Server, Proliant 6500 Certified
Compaq Server, Proliant 7000 Certified
Compaq Portable Products Certified
Compaq Armada Product line Certified
M-300, M-700, E-500, E-700, V-300
Compaq Armada 7400 & Family Certified
Compaq Desktop Computer Certified
Deskpro 2000 / 4000
Deskpro 4000N / 4000S
Compaq Workstation 5100 Certified

 Education

1999

Southern Institute of Computer Technology
Windows 98 Systems Administrator Certification
Certification of NT Administrator
Network Specialist Certification 1977 - 1978 R.E.T.S Electronics School, New Orleans, La.
Basic electronic training and fundamentals. 1972 - 1984 New Orleans Police Dept. 1968 - 1974 U.S.M.C.
Vietnam Vet

Graham High School Graham, Tx. 1968
 

 References
On Request.